Installation and Error

At GPL Valley, we understand that sometimes installing themes or plugins may not be as straightforward as it seems—especially with GPL-distributed products. This guide will walk you through common issues and their solutions, along with step-by-step installation instructions.

❗Common Errors & Fixes

🧾 “The package could not be installed. The theme is missing the style.css stylesheet”

Why it happens:
Some products (especially from marketplaces like ThemeForest or CodeCanyon) are double-compressed—meaning the main download ZIP contains another ZIP inside it. The installable theme or plugin is inside the folder.

Fix:

• First, unzip the original download.
• Inside, locate the actual installable file (a .zip file named after the theme/plugin).
• Upload only the inner ZIP via WordPress.

🚫 “No Valid Plugins Were Found”

Why it happens:
Same as above — you might be uploading a package that contains documentation, licenses, or demo content alongside the actual plugin.

Fix:

• Extract the main ZIP.
• Locate the real plugin .zip file inside the folder.
• Upload only that via Plugins → Add New → Upload Plugin.

🔄 How to Install or Update a Plugin

1. Login to your GPL Valley account.
2. Go to the My Account area and download the plugin ZIP file.
3. Login to your WordPress admin panel.
4. Go to Plugins → Add New → Upload Plugin.
5. Upload the downloaded ZIP → Click Install Now → then Activate.

🎨 How to Install or Update a Theme

1. Login to your GPL Valley account.
2. Download the theme ZIP file from My Account.
3. Login to WordPress → Go to Appearance → Themes.
4. Click Add New → Upload Theme.
5. Upload the ZIP → Click Install Now → then Activate.
6. Some themes may require additional plugins—install them if prompted.

⚙️ Minimum Server Requirements

Ensure your hosting environment meets these recommended specs:

PHP Configuration Settings:

iniCopyEditupload_max_filesize = 128M
post_max_size = 128M
memory_limit = 256M
max_input_vars = 5000
max_input_time = 300
max_execution_time = 600

Edit these in php.ini, .htaccess, or wp-config.php depending on your hosting setup.

📁 Uploading Very Large Files (64MB+)

For very large themes or plugins:

• Use an FTP Client (like FileZilla).
• Upload the extracted plugin/theme folder directly into:
  • /wp-content/plugins/ for plugins
  • /wp-content/themes/ for themes
• Then go to your WordPress dashboard and Activate it.

❓Need More Help?

📧 Contact us at contact@gplvalley.com
Include your Order ID and the product name for faster assistance.

⚠️ Please note: GPL Valley does not provide premium support for customizations or third-party plugin issues. Always refer to the official documentation or community forums for advanced help.